FREEPHONE: 0800 298 7033 EMAIL: sales@reflectiveoffice.com
and Help Page
Office/Showroom Hours:
Monday - Friday 8.30 till 5.00pm
Saturdays - 10.00am till 12.00pm
The showroom opening hours are as above or by appointment at other times.
Telephone: 0800 298 7033
Fax: 01202 699911
Email: sales@reflectiveoffice.com
Post:
Unit 9,
Benridge Park,
Holyrood Close,
Poole,
Dorset BH17 7BD
Order Placing:
Please contact us before placing an order.
For those who do not have a trading account with us we take payment with order by cheque or debit/credit card. We are happy to provide trading accounts to recognised organisations and institutions. Written orders can be emailed to us direct, sent in the post or faxed.
Easy ways to order:
Telephone: 0800 298 7033
Fax: 01202 699911
Email: sales@reflectiveoffice.com
Post:
Unit 9,
Benridge Park,
Holyrood Close,
Poole,
Dorset BH17 7BD
Delivery Charges:
Delivery charges may apply, please contact the sales office for details.
Delivery to mainland UK only.
Delivery to outside the mainland please call us for a quote.
Installation Service:
Professional installation service available and carried out by factory trained technicians.
We will deliver to any floor/multiple locations and remove all packaging materials when finished.
Call for an extremely competitive quote.
Retention of Ownership Property and title of the goods remains with Reflective Office until full payment has been received.
Prices:
All prices quotes are exclusive of VAT at the prevailing rate.
Payment Options:
All Credit, debit cards and cheques accepted.
Credit facilities available subject to status.
All Government funded bodies qualify for credit facilities (Education, NHS, local authorities, emergency services etc).
American Express Credit cards subject to 3.5% surcharge.
Discrepencies/Damages:
We must be notified with any discrepancies and damages within 30 days of delivery.
Guarantee:
All products are covered by a minimum 12 month manufacturer's warranty.
We reserve the right to repair or replace faulty goods at our discretion.
Goods subjected to fair wear and tear are not covered.
Goods that have been tampered with or subjected to inappropriate use are not covered.
Reflective Office accepts no liability for any consequential loss, damage, cost or expense occurred whatsoever which arise out of the use of goods supplied by us.
Returns:
All returns are accepted at the discretion of Reflective Office and under certain circumstances we reserve the right to refuse returns. We reserve the right to charge for returned goods that have been ordered in error or are no longer required. Any goods that have been made to order cannot be returned.
All deliveries should be checked by the Customer promptly against the accompanying consignment note. If the goods are damaged or differ to the quantities or items on the consignment note then Reflective Office must be notified within 48 hours of delivery. Regardless of any reason Reflective Office will not accept the return of any goods supplied against a Customer's order unless Reflective Office's agreement has been given in writing.
Without prejudice to your statutory rights, Goods may only be returned if they are unused, unassembled, in their original packaging and in a resalable condition. Goods to be returned will be collected by us or our agents. Reflective Office reserves the right to charge a minimum handling fee of 20% of the value of the goods for items returned when orders were placed in error or not wanted. This will be deducted from any refund given. Goods to be returned will be kept safe and secure until such time as they are collected by us. Any damage to the Goods will be deducted from any refund given in addition to the minimum handling fee (if applicable) referred to above. We will refund the price of the Goods (if a refund is applicable) to you less any deductions in terms of the above clause once the Goods have been examined and within 30 days of their collection from you by Reflective Office or persons assigned by us. Changes/Corrections Whilst we take the up most care to ensure that all information and pricing is accurate we reserve the right to change or correct any errors without prior notification.
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How to Order
UNIT 9, BENRIDGE PARK, HOLYROOD CLOSE, POOLE, DORSET BH17 7BD
TEL: 01202 699900 FAX: 01202 699911
sales@reflectiveoffice.com